There are no cancellations or refunds for a registration that is successful. 



If payment is NOT completed:

  1. Your registration will be pending for 3 hours, a payment reminder email will be sent to you. 
  2. After the 3 hours, your registration will expire and you can make a new registration. 



If payment IS completed:

  1. You will not be able to cancel or be refunded.
  2. If you have made a mistake in your registration (ie: typo, wrong mobile number), please email us at hello@getbiib.com with:
    1. Your full registered details
    2. The change you want to make
    3. The previous details and the new details to change to