Registration

Questions related to event registrations

Can I cancel my registration?
There are no cancellations or refunds for a registration that is successful.  If payment is NOT completed: Your registration will be pending for 3 ...
Tue, 7 Sep, 2021 at 6:09 PM
Can I transfer my registration to someone else?
If the payment is NOT completed: You do not need to complete your registration (it will expire after 3 hours) The other participant can make their regist...
Tue, 7 Sep, 2021 at 6:09 PM
Can I change my team?
If the payment is NOT completed: You can let your registration expire after 3 hours. You can make a new registration and choose the correct team. ...
Tue, 7 Sep, 2021 at 6:09 PM
How to complete the payment for my registration?
Completing your payment: You will receive a reminder email (to email entered during registration) to complete your payment within 15 minutes upon leaving ...
Tue, 7 Sep, 2021 at 6:09 PM
What to do if I entered wrong information during registration?
Please email us at hello@getbiib.com with the following details: The event you are referring to Your full registered details What changes you would like...
Tue, 7 Sep, 2021 at 6:09 PM
Why didn't I receive any emails or information after registering?
Please ensure the following: You have entered the correct email during registration (you may check your receipt for the email registered). You are checki...
Mon, 25 Jul, 2022 at 8:17 PM
Where to find my referral ID?
You can find your referral ID in the welcome email received after registering for an event, or  You can find it in your BiiB account on the website under ...
Tue, 7 Sep, 2021 at 6:10 PM
What to do after completing my registration?
You can prepare yourself for the start of the challenge or event period by following the steps below: Check your email for the 'Welcome Email' and...
Mon, 25 Jul, 2022 at 8:22 PM
Where can I get the team password?
The team password to be used for the registration can only be obtained either from your team captain or your team members. Please ask them for the password....
Fri, 22 Jul, 2022 at 4:14 PM
Where can I check what details I have registered with?
After you have successfully registered for an event, you would have received a 'Welcome Email' just as confirmation. You will be able to see all the...
Tue, 7 Sep, 2021 at 6:11 PM