The certificate will be sent only after the event ends and the results are finalized to the email registered for the event. The name that will appear on the e-certificate will be the name used to register for the event. 


Please check your inbox/spam/promotions folder for this email


You can click the link given in the email to open your e-certificate. If it does not work please try the following:

  1. Open the email in incognito mode and click the e-certificate link
  2. Use a different device to open the email and the link


If you do not receive the e-certificate email, please contact us at hello@getbiib.com with your registered details and an explanation of your situation. 


*Please note that the e-certificate can only be sent once the Event Organiser has provided the necessary information and the e-certificate for BiiB to send out.