BiiB (Neupulse Sdn. Bhd.)

The certificate will be sent only after the event ends and the results are finalized to the email registered for the event. The name that will appear on the...

This will depend on the event as different events have different event rules and reward eligibilities.  For more information, please check the event pag...

This will depend on the event and is at the Event Organiser's discretion.  Event finisher rewards are based on the finisher completion and eligibili...

This will depend on the different events and the shipping process by the Event Organiser. If BiiB is responsible for sending out the rewards, you would ...

This will depend on the Event Organiser for the event if they are responsible for doing the logistics.  If it is returned to the Event Organiser - pleas...

This will depend on each event and the Event Organiser.  Please contact us at hello@getbiib.com with the following information and our Customer Support ...

This will depend on each event and the Event Organiser.  Please contact us at hello@getbiib.com with the following information and our Customer Support ...