Third Party Step Tracked Apps

Questions related to steps tracked app and activities

How do I link my steps app to my BiiB app?
You can follow the steps below: Log into your BiiB app using your registered email for the event. Go into your 'Profile' Select 'Sync thi...
Tue, 22 Feb, 2022 at 4:54 PM
What third party steps app can I use?
Currently, there are only three steps tracked apps that can be used for BiiB events. For iOS users - please use and link your correct Apple Health accou...
Tue, 22 Feb, 2022 at 4:55 PM
How will the steps be synced from the third party steps app?
Participants would need to open their BiiB app and refresh the page to trigger the steps to sync over.  Participants can either choose to do so througho...
Tue, 7 Sep, 2021 at 6:18 PM
Will the steps be converted into distance in BiiB?
No, for steps tracked apps, BiiB will only collect and count the steps. BiiB will not convert the steps synced into distance. 
Tue, 7 Sep, 2021 at 6:18 PM
Can I use steps tracked app or step activity for a distance based event?
No, steps from Google Fit, Huawei Health and Apple Health will only be counted for Step based events.  No manual submissions for distance based events w...
Wed, 5 Jan, 2022 at 12:13 PM
Can I manually submit a steps record?
No, all step counts MUST be synced through linking your Apple Health, Huawei Health or Google Fit to the correct BiiB account.  No manual submissions of...
Wed, 5 Jan, 2022 at 12:14 PM
Why doesn't my step count increase after refreshing?
There could be multiple reasons for this: You have accidentally unlinked and linked the wrong steps account. You have made an edit to the activity (any e...
Tue, 7 Sep, 2021 at 6:18 PM